![]() ![]() ![]() If you’re not satisfied by the product in these 100-nights, you can either exchange it with the new one or return it for free. You get a 100-night free trial for every mattress you purchase. This is for some special-occasion purchases: Wayfair Mattresses (once per order only) ![]() Yes, you can easily change your refund method through “ Change My Refund Method” tool on the My Orders page only before returning the item(s). You can also check the status of your refund on My Orders page. Note: For all other refund methods, Wayfair takes up to 2 weeks to issue the refund. Most banks take 3-5 business days to process your refund. When will you receive your refund?Īs soon as you generate the item(s) return request for store credit and gift card refunds, the refund amount will be credited into your account within 1 business day.Īs soon as you generate the item(s) return request for credit card refund, Wayfair will issue a refund after receiving the ‘item returned’ notification. Note: Shipping charges should be borne by the customer. You can get your refund amount credited to you either as Store Credit or to your original payment method. The final refund amount will be calculated after deducting any associated return shipping costs What are your refund options? You can either receive a refund as a store credit or in your original payment source. Wayfair offers two channels to receive your refunds. Note: Return shipping costs will automatically be deducted from the refund amount. ![]() After the return: Same steps need to be followed as in a regular return.Your account will be credited as soon as they receive the item. Before returning the product: You can order exchange for the item before even placing the return request.In case you are not happy with the color, size, or product altogether, you can easily place an order for an exchange. You can also cancel your return request from My Orders. The delivery agent will coordinate with you to pick up the item according to your convenience. Shipping label should be attached to the package.įor delivery via special carrier: Follow the same steps above. The customer has to borne the costs of shipping (vary depending on the location of the return) the returns which, will be deducted from the refund amount.įor UPS or FedEx delivery: You need to drop the package to a nearby drop-off location. Wayfair Return & Exchange Policy Return Shipping Step-3: After preparing your order for the return, it’s time to ship it to your nearest/advised Wayfair’s warehouse. Then you call their customer service number (844) 958-1072 to resolve your issue. If any of the products mentioned above are found to be damaged or defective, these exceptions would not apply. Bundled items at discounted rates (eg: 10 for $50), though you can return the entire bundle.You can place a return for almost all of their products except: Return shipping costs would be borne by you. If you are not happy with the product(s), you can easily return it within the 30 days of the delivery and get a refund in your bank or as store credits.Īccording to the Wayfair return policy, you need to ship the product in its original condition and packaging to your nearby Wayfair warehouse. Wayfair has a simple and straight forward return policy. ![]()
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